Q: What exactly does web site migration mean and what does it include?
A: If your current hosting provider can no longer measure up to the requirements of your website, or if you face continuous downtime, or if you have to wait for hours for the client support staff to reply back to you, it may be smart to change your provider, i.e. to migrate all the files for your websites as well as your databases from your present provider to your new provider. At Globohosting, we are aware that this can be difficult and time–consuming. This is why we will perform all that for you at no cost!Our highly qualified technical staff members will move your site content from your present hosting provider to us. Our technicians have got broad experience migrating websites and can handle anything – from an ordinary WordPress–powered weblog or Joomla™–driven website, to a very elaborate, custom–made application.
Q: How much time will the web site migration procedure take?
A: While we can’t give you an exact time window, since there are lots of variables, among them the size of the files and databases, the physical location of the present host’s server, the complexity of your site and the present workload of our Website Migration Department, etc., we will try our very best to transfer your site within 48 hours, and in some cases – within 24 hours (if the content is not large).
Q: My personal privacy is vital to me. What data do you need to have?
A: We do not require any private details. We will need, though, the login information for your current hosting account along with the name of the website that you need to transfer.
Q: You will access sensitive data. How can I be sure that you won’t misuse it?
Q: Will my site be offline during the migration?
A: Your site will continue to work just like it did before with your old web hosting provider. After we are through with the transfer, your website will be configured to work on our web hosting platform and we’ll alert you to preview it. If everything is working correctly, all you will need to do is update the name server records pertaining to your domain. Your site will be transferred to us without any downtime.
Q: Will my current web hosting provider find out that I’m leaving them?
A: While we move your web content, your hosting provider will not be aware of the transfer at all. We will not touch base with them in any way.
Q: Does it make a difference what platform my current provider is using?
A: We support all Linux–based web hosting platforms. Essentially, if we can access your Control Panel, we’ll be able to transfer your site.The only platforms that we do not support are closed–source site management platforms such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.