Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We offer a 1–hour response guarantee with all our Linux website hosting packages, meaning every single advice question you email is going to be reacted to in less than 1 hour max. Our support staff members are qualified to very quickly solve any case and to give you on time guidance on any trouble that you may have.

  • Top quality support service

  • A Top–quality Support Service

  • You can easlily write to us 24x7x365 with any question you possibly have in connection with Globohosting’s products and services. We have got qualified professionals present on daily basis to present support at any time necessary. You may use the ticket system or drop an e–mail anytime, or grab the phone or make use of the live chat during working hours.

  • Intuitive help center

  • An Intuitive Help Section

  • Our company has incorporated a substantial knowledge base into the Control Panel so its possible to get important step–by–step guidance whenever you want. Each part of the Control Panel features its own contextual guide area displaying a variety of how–to articles. We have also prepared videos to provide you with a greater visual representation of the correct way to execute any given task.