Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center

  • The Help section built into Globohosting’s Online Control Panel features a collection of help articles and commonly asked questions. Aimed toward solving any common issue that you may possibly stumble upon, they are compiled by our support team of professional technicians.

  • Top quality support service

  • Instructional Video Clips

  • We have compiled a collection of instructional video tutorials that detailedly demonstrate how you can resolve a typical issue connected with your Linux website hosting account. You will find the tutorial videos in the Help section.

  • Intuitive help center

  • A One–Hour Ticket Response Guarantee

  • We back up all semi–dedicated servers with a 24x7x365 client support service and a 1–hour ticket response time guarantee. Our accomplished customer service technicians will be available to you 24–7–365 to answer your queries and to troubleshoot any issue that you may have. Simply submit a support ticket from the Help Center and we’ll respond back to you in a flash.