Even though the hosting service supplied by the different companies is virtually the same, each provider has got a personalized platform with its own modifications and different ways to do particular tasks. In situations like this, an information-laden knowledge base will be quite useful both for people with zero experience and for technically skillful individuals who will at some point discover how particular operations are completed, but will lose time in the meantime. The aim of such a knowledge base is to make the service fast and simple to use, saving users loads of time and effort. The end result is more satisfied clients, since they can swiftly find the info they’re seeking, and much less work for the customer care staff, because typically the vast majority of the questions and problems that customers have are already enumerated in the knowledge base. In case the articles themselves are adequately written and encompass more topics, you will be able to learn more not only about your own account, but also about the web hosting service as a whole.
Extensive Online Documentation in Website Hosting
Our website hosting plans include an in-depth knowledge base where you can find information about all the challenges that you could come across and their solutions. You can get to know how to create and administer an electronic mailing list, how to use an .htaccess config file, or how to proceed if the settings of your mail client are correct, but you are not able to send email messages, for example. We’ve done our absolute best to be as comprehensive as possible and to encompass all the available options in order to help you save time and energy and to give you different solutions for every problem. The knowledge base features informational articles too – both generic ones about the hosting service as a whole, and more specific ones, which will help you get familiar with the features and functions of the Hepsia Control Panel. You can find relevant articles about particular functions and features in every Control Panel section, whereas if you want to see the whole list of articles, you can visit the Help section.
Extensive Online Documentation in Semi-dedicated Hosting
The Help section of the Hepsia Control Panel, which is included in our Linux semi-dedicated hosting, will allow you to access the extensive online support documentation that we’ve compiled for you. The articles themselves contain generic information on our web hosting services, how-to guides about the different features that you can access, plus troubleshooting guidelines that can help you solve common issues that you might stumble upon. The topics that we have included encompass basically everything, from elementary things such as how to host a new domain in the account, to more intricate ones such as which SSH commands can be executed on the semi-dedicated servers. Articles that are dedicated to the features of a given Control Panel section will always be available in the right corner of the page that you’re on, while the entire article list can be accessed through the all-encompassing Help section.